Administration & Reception

The Receptionists provide an important link for patients with the practice, they are your initial contact point for general enquiries.  They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims and dealing with patient records and carrying out searches and practice audits.

The Administration team oversee the important back-office functions of the practice to support the clinical and management teams.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.